Working Together, Collectively Moving
"We are starting to see tangible results from the earlier classes. In the face of declining sales we were able to maintain our profit level and actually beat the prior year! Cooperation, tolerance and patience have visibly increased. Old grievances are being resolved, many joint projects are being started and much is being accomplished.
Besides the content, the training gives everyone a common language in certain situations. You hear “don’t go victim on me” and “they are in the three R’s” in the halls. Good, frank discussions that solve problems and ultimately allow us to better serve our customers. It trans-formed the way we work together, making us more effective collectively."
- Michael R. Simmons, Vice President of Finance & Planning
Fulton Boiler Works, Inc.
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